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Return & Refund Policy

At Neerpharma, we strive to provide high-quality products. Due to the nature of healthcare and supplement products, our return and refund policy is designed to ensure safety, hygiene, and customer satisfaction.

1. Return Eligibility

  • Returns are accepted only for damaged, defective, or incorrect products.
  • Due to hygiene and safety reasons, we do not accept returns for opened or used products.
  • To be eligible for a return, the product must be unused and in its original packaging.

2. Return Request Time

  • You must request a return within 24–48 hours of delivery.
  • Requests made after this period may not be accepted.

3. Proof Required

To process your return, you must provide:

    • Order ID
    • Clear photos or videos of the damaged/incorrect product

4. Refund Process

  • Once your return request is approved, we will initiate the refund.
  • Refunds will be processed within 5–7 business days.
  • The amount will be credited to your original payment method.

5. Non-Returnable Items

We do not accept returns in the following cases:

    • Opened or used products
    • Products returned without original packaging
    • Products damaged due to misuse or improper handling

6. Cash on Delivery (COD) Orders

  • For COD orders, refunds will be processed via bank transfer or UPI after approval.

7. Cancellation Policy

  • Orders can be cancelled before they are shipped.
  • Once shipped, orders cannot be cancelled.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: neerpharmaofficial@gmail.com

📞 Phone: [Add Your Contact Number]

Medical Disclaimer

The products available on this website are Ayurvedic health supplements. They are manufactured by licensed Ayurvedic manufacturers such as Vikas Ayurved Bhawan and marketed by NeerPharma.These products are not intended to diagnose, treat, cure, or prevent any disease. Please consult a healthcare professional before using any health supplement.

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